MULTI-CRANE INTERNATIONAL BV - CHR. HUYGENSWEG 21, 2408 AJ ALPHEN AAN DEN RIJN - NETHERLANDS
TEL : +31172440481 - FAX : +31172442340 - INFO@MULTI-CRANE.COM - WWW.MULTI-CRANE.COM
Frequently Asked Questions
Any question? Please check our FAQ's first.
What are your payment terms?
Payment terms can always be discussed with us, but underneath here you will find some standards;
In case of transport by truck:
- 25% Downpayment with order and 75% before loading on truck
Incase of Shipment:
- 100% irrevocable and confirmed sight Letter of Credit.
- 30% Downpayment with order and 75% TT before loading
Incase of a spare parts order:
- 100% with order.
Also depending on the amount the payment terms can be discussed.
In case of transport by truck:
- 25% Downpayment with order and 75% before loading on truck
Incase of Shipment:
- 100% irrevocable and confirmed sight Letter of Credit.
- 30% Downpayment with order and 75% TT before loading
Incase of a spare parts order:
- 100% with order.
Also depending on the amount the payment terms can be discussed.
What will be delivered with the crane we want to buy?
If offered with a Chassis:
It will be delivered with all pins and bolts to assemble the chassis, not to fix it to the foundation. If the chassis is railtravelling, railbogies, electrical cabinet and all electrical cables will be supplied, excluding the power cable to the crane which will be fixed on the drum or directly in the cabinet.
Ballast:
Always to be discussed as it is depending on the form of transport and availability.
Fixing Angles:
Are never included, only when they are offered.
Mastsections:
These are delivered with pins and bolts and the necessary ladders and platforms.
Jiblength:
Will be delivered as offered with pins, trolley and necessary tiebars/cables.
Counter jib:
The correct counter jiblength will be delivered according to the jiblength wich is purchased.
Counterweigths:
You will receive the number of counterweigths which is needed for the supplied jiblength.
Electric cables: The power cable we will supply will run from the top to the bottom of the crane and not untill your power supply cabinet. All the electrical cables on the top of the machine are complete.
It will be delivered with all pins and bolts to assemble the chassis, not to fix it to the foundation. If the chassis is railtravelling, railbogies, electrical cabinet and all electrical cables will be supplied, excluding the power cable to the crane which will be fixed on the drum or directly in the cabinet.
Ballast:
Always to be discussed as it is depending on the form of transport and availability.
Fixing Angles:
Are never included, only when they are offered.
Mastsections:
These are delivered with pins and bolts and the necessary ladders and platforms.
Jiblength:
Will be delivered as offered with pins, trolley and necessary tiebars/cables.
Counter jib:
The correct counter jiblength will be delivered according to the jiblength wich is purchased.
Counterweigths:
You will receive the number of counterweigths which is needed for the supplied jiblength.
Electric cables: The power cable we will supply will run from the top to the bottom of the crane and not untill your power supply cabinet. All the electrical cables on the top of the machine are complete.
What are your delivery terms?
Normally we sell our goods as seen or as inspected.
Warranty on our goods can be discussed, depends on the product.
The goods will remain our property until full payment has been received.
Our clients can decide which delivery term they prefer: FOB, CIF or other.
Warranty on our goods can be discussed, depends on the product.
The goods will remain our property until full payment has been received.
Our clients can decide which delivery term they prefer: FOB, CIF or other.
What is delivery FOB?
FOB "Free On Board" means that the seller delivers when the goods pass the ship's rail at the named port of shipment. This means the buyer has to bear all the costs and risks of loss of or damage to the goods from that point. The FOB term requires the seller to clear the goods for export. This term can be used only for sea or inland waterway transport.
What is delivery CIF?
CIF "Cost, Insureance and Freight" means that the seller delivers when the goods pass the ship's rail in the port of destination. The seller must pay the costs and freight necessary to bring the goods to the named port of destination BUT the risk of loss of or damage to the goods, as well as any additional costs due to events occurring after the time of delivery, are transferred from the seller to the buyer. However, in CIF the seller also has to procure marine insurance against the buyer's risk of loss of or damage to the goods during the carriage.
What is delivery Ex Works (EXW)?
EXW "Ex works" means that the seller delivers when he places the goods at disposal of the buyer at the seller's premises or another named place not cleared for export and not loaded on any collection vehicle.
Normally we deliver the goods EXW Free On Truck. (Loaded on your Trucks, not loaded in containers)
Normally we deliver the goods EXW Free On Truck. (Loaded on your Trucks, not loaded in containers)
What is delivery FAS?
FAS "Free Alongside Ship"means the seller delivers when the goods are placed alongside the vessel at the named port of shipment. This means that the buyer has to bear all costs and risks of loss of or damage to the goods from that moment. FAS term requires the seller to clear the goods for export.
What is Executed as static crane?
"Executed as static crane" means, that the crane is not delivered with a chassis or fixing angles. Only if this is described in our offer, otherwise these should be ordered separately.
What is the condition of the crane that will be delivered?
Technical Condition:
The cranes shipped from our yard will be technically checked before they will be loaded. This means the Hoist, Trolley, slewing motors and controls have been tested and are working the way they are supposed to.
Paint and Structural Condition:
Our machine are sold as seen or as discussed otherwise.
Repainting and reconditioning can be discussed.
The cranes shipped from our yard will be technically checked before they will be loaded. This means the Hoist, Trolley, slewing motors and controls have been tested and are working the way they are supposed to.
Paint and Structural Condition:
Our machine are sold as seen or as discussed otherwise.
Repainting and reconditioning can be discussed.
